The latest insights, tips, and news on restaurant management, reservations, and customer relations from Bistrochat.
Bistromail is Bistrochat's built-in email marketing platform: import or design a newsletter in minutes, automate birthday, win-back and no-show emails, and see exactly which bookings and revenue each email brought back — all inside the same CRM that runs your reservations.
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83% of restaurants never appear in AI recommendations. Here's exactly what makes ChatGPT, Gemini and Perplexity name a restaurant — star-rating thresholds, schema markup, review signals, and what actually gets you into a model's memory.
One reservation system for every hotel F&B outlet — restaurant, rooftop bar, pool bar, room service, banquets — connected to your POS, OTAs and loyalty program, without touching room bookings.
Opening hours, pacing, VIP filtering, check-in and wait times, deposits, reconfirmation status, multiple floor plans, live payment status, AI guest research, loyalty tiers, guest history across your group and more — all from one screen in Bistrochat Manager.
Turn Instagram DMs and Facebook Messenger into a real booking channel: Bistrochat's AI checks availability, books the table and takes deposits in the chat — with no per-message platform fee.
For restaurants in India and MENA: Zomato, Swiggy Dineout, EazyDiner, WhatsApp DMs, Instagram DMs, your website — every booking channel lands on the exact same live floor plan in Bistrochat, so nothing gets double-booked.
Bistrochat lets private members clubs automate reservations end-to-end while keeping bookings exclusive: a membership number is validated before any table is confirmed, on every channel.
Bistrochat's digital waitlist captures every guest you'd otherwise turn away, lets your team pick exactly who fills a cancellation — VIPs included — and turns your busiest nights into marketing for your quietest ones.
Every reservation, order and note about a guest is personal data — and it's covered by a real privacy law wherever that guest is from. A plain-English tour of the rules across Asia, Mexico, the EU, US and China, and how Bistrochat handles guest data.
Run every restaurant in your group from one Bistrochat account: one booking page for the whole group, guests recognized wherever they book, unified CRM synced to your email marketing, and group-wide affiliate tracking.
Take restaurant bookings on LINE: Bistrochat's AI confirms, modifies and cancels reservations 24/7 in 80 languages from your LINE Official Account, with deposits and reminders built in.
Take restaurant bookings on Telegram: Bistrochat's AI confirms, modifies and cancels reservations 24/7 in 80 languages through your Telegram bot — with no per-message platform fees.
Take restaurant bookings on WeChat: Bistrochat's AI confirms, changes and cancels reservations 24/7 in 80 languages from your Official Account, with WeChat Pay deposits built in.
Take restaurant bookings on Zalo: Bistrochat's AI confirms, modifies and cancels reservations 24/7 in Vietnamese and 80 languages from your Zalo Official Account.
Take restaurant bookings on WhatsApp: Bistrochat AI confirms, modifies and cancels reservations 24/7 in 80 languages, with deposits and reminders built in.
Join thousands of restaurants worldwide using Bistrochat to streamline their operations and enhance guest experiences.
