Terms of Service
BistroChat Software LTD – Terms of Service
Last Modified: [9th Junaury 2025]
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”,
“you”, “your”) and BistroChat Software LTD (“Company”, “we”, “our”, “us”) governing your
access to and use of our website (www.bistrochat.com), mobile applications, and any related
services (collectively, the “Service”). By accessing or using our Service, you agree to
these Terms and our Privacy Policy, which is incorporated herein by reference.
1. Acceptance of Terms
Binding Agreement: By using our Service, you acknowledge that you have read,
understood, and agree to be bound by these Terms.
Amendments: We may update these Terms at our sole discretion. Updated Terms will be posted on our website and become effective immediately. Your continued use of the Service constitutes acceptance of such revisions.
Amendments: We may update these Terms at our sole discretion. Updated Terms will be posted on our website and become effective immediately. Your continued use of the Service constitutes acceptance of such revisions.
2. Definitions
- Service: The digital platforms provided by BistroChat Software LTD, including our website and mobile applications.
- Content: Any text, images, video, audio, or other material submitted or displayed on the Service.
- Account: A user profile created to access certain features of the Service.
- Subscription: Any recurring, fee-based service offered by the Company.
3. Eligibility and User Account
Eligibility: You must be at least 18 years of age and have the legal capacity to enter
into this Agreement.
Account Registration: You agree to provide accurate and up-to-date information when creating an account and to promptly update any changes.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.
Account Registration: You agree to provide accurate and up-to-date information when creating an account and to promptly update any changes.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.
4. Services and Content
Provision of Service: The Service is provided “as is” and “as available” without
warranties of any kind.
User Content: You retain ownership of your submitted Content. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your Content.
Company Content: All materials provided by the Company (including software, documentation, logos, and trademarks) remain the exclusive property of BistroChat Software LTD or its licensors.
User Content: You retain ownership of your submitted Content. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your Content.
Company Content: All materials provided by the Company (including software, documentation, logos, and trademarks) remain the exclusive property of BistroChat Software LTD or its licensors.
5. Purchases, Subscriptions, and Payment Terms
Purchases and Payment: You agree to provide accurate payment information for any
product or service purchased. You warrant that you are authorized to use the payment method
provided.
Third-Party Payment Processors: We may use third-party processors to complete transactions. Your payment data will be handled in accordance with our Privacy Policy.
Subscriptions: Subscriptions are billed in advance on a monthly or annual basis and automatically renew unless cancelled via your Account settings or by contacting support.
Fee Modifications & Refunds: We reserve the right to modify fees with reasonable notice. Refunds are issued in accordance with our Refund Policy (typically within 30 days of purchase).
Third-Party Payment Processors: We may use third-party processors to complete transactions. Your payment data will be handled in accordance with our Privacy Policy.
Subscriptions: Subscriptions are billed in advance on a monthly or annual basis and automatically renew unless cancelled via your Account settings or by contacting support.
Fee Modifications & Refunds: We reserve the right to modify fees with reasonable notice. Refunds are issued in accordance with our Refund Policy (typically within 30 days of purchase).
6. Prohibited Uses
You agree to use the Service solely for lawful purposes. You shall not:
- Violate any applicable local, national, or international laws (including those of Hong Kong, the USA, Singapore, Thailand, and the European Union).
- Transmit content that is unlawful, harmful, defamatory, abusive, or obscene.
- Interfere with or disrupt the Service or use automated means to access or extract data from the Service.
- Attempt unauthorized access to any portion of the Service or its related systems.
- Impersonate any person or entity or misrepresent your affiliation.
- Introduce any viruses or harmful code into the Service.
7. Third-Party Services and Analytics
Third-Party Integration: Our Service may integrate with third-party services (e.g.,
social media platforms, payment processors, analytics providers). Their use is subject to
their respective terms and privacy policies.
Analytics: We use third-party analytics tools to improve our Service. Your use of the Service constitutes consent to this data collection.
Analytics: We use third-party analytics tools to improve our Service. Your use of the Service constitutes consent to this data collection.
8. Intellectual Property Rights
Ownership: All intellectual property rights in the Service and its Content are owned by
or licensed to the Company.
Trademarks: All trademarks and service marks displayed on the Service are the property of the Company or its licensors. You may not use these marks without prior written consent.
Trademarks: All trademarks and service marks displayed on the Service are the property of the Company or its licensors. You may not use these marks without prior written consent.
9. Disclaimer of Warranties
As-Is Basis: THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES,
EXPRESS OR IMPLIED.
No Guarantee of Accuracy: We do not warrant that the Service will be error-free, uninterrupted, or secure.
No Guarantee of Accuracy: We do not warrant that the Service will be error-free, uninterrupted, or secure.
10. Limitation of Liability
Exclusion of Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER BISTROCHAT
SOFTWARE LTD NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES ARISING FROM YOUR USE OF
THE SERVICE.
Liability Cap: Our total liability shall be limited to the amount you paid (if any) for accessing the Service.
Liability Cap: Our total liability shall be limited to the amount you paid (if any) for accessing the Service.
11. Indemnification
You agree to indemnify, defend, and hold harmless BistroChat Software LTD and its affiliates
from any claims, liabilities, or expenses arising from your use of the Service or breach of
these Terms.
12. Termination
Right to Terminate: We reserve the right to suspend or terminate your access to the
Service at our sole discretion, with or without notice, for any reason including breach of
these Terms.
Effect of Termination: Upon termination, all rights granted under these Terms will cease, and you must immediately stop using the Service. Provisions intended to survive termination will remain in effect.
Effect of Termination: Upon termination, all rights granted under these Terms will cease, and you must immediately stop using the Service. Provisions intended to survive termination will remain in effect.
13. Governing Law and Jurisdiction
These Terms shall be governed exclusively by the laws of Hong Kong. Any disputes arising out
of or in connection with these Terms shall be subject to the exclusive jurisdiction of the
courts of Hong Kong.
14. Notices
All notices under these Terms shall be provided in writing and delivered via email (to [email protected]) or registered mail to
our registered office address.
15. Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire
agreement between you and BistroChat Software LTD.
No Assignment: You may not assign these Terms without our prior written consent.
Force Majeure: Neither party shall be liable for failures or delays due to circumstances beyond its reasonable control.
Feedback: Any feedback you provide is non-confidential and becomes the property of BistroChat Software LTD.
No Assignment: You may not assign these Terms without our prior written consent.
Force Majeure: Neither party shall be liable for failures or delays due to circumstances beyond its reasonable control.
Feedback: Any feedback you provide is non-confidential and becomes the property of BistroChat Software LTD.
16. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
- BistroChat Software LTD
- Email: [email protected]
- Data Protection Officer: [email protected]
- Registered Office: [Insert Registered Office Address Here]
By accessing or using our Service, you acknowledge that you have read, understood, and agree
to be bound by these Terms. Thank you for choosing BistroChat Software LTD.