Whether you're planning a special tasting menu, jazz night, or a New Year’s Eve countdown, Bistrochat’s Event Management System helps you turn these moments into fully booked, brand-building experiences.

Unlike generic event tools, Bistrochat’s feature is built specifically for restaurant operators, combining marketing, ticketing, prepayment, and guest experience tools into one platform.

What is the Bistrochat Event Management System? #

It’s a fully integrated module inside Bistrochat Manager that lets restaurants create and promote events, accept bookings (with or without payment), offer guest options, and track performance—without needing any third-party tools.

It’s designed for F&B operators, from casual bistros to fine dining concepts, to quickly execute events and maximize turnout.

Key Features of Bistrochat’s Event Tool #

1. Branded Event Pages with Photos & Videos #

Create mobile-optimized, visually rich event pages.

• Add long-form descriptions, menus, and promotional text
• Upload images and videos to make your event irresistible
• Add FAQs, cancellation terms, or dress codes
• Pages are SEO-friendly and work great in messaging apps

2. Booking with Full, Partial, or No Prepayment #

Flexibility for any kind of event.

• Guests can confirm with no payment, a deposit, or full payment
• Perfect for VIP soft openings, ticketed chef dinners, or free community events
• Set limits on guests per timeslot and auto-close events when full

3. Recurring Events Made Easy #

One setup, unlimited events.

• Automatically handle daily, weekly, or monthly recurring events
• Great for Sunday brunches, wine tastings, ladies’ nights, or live music
• Each instance can carry its own availability and guest list

4. Secret & VIP-Only Events #

Control who sees your event.

• Mark events as private or hidden, only accessible via direct link
• Useful for VIP-only launches, staff family previews, or invite-only nights

5. Multilingual Event Creation with AI #

Don't waste time writing copy.

• Bistrochat’s AI can write your event description for you
• Supports English, Traditional Chinese (Hong Kong), Thai, and more
• Adjust tone: formal, fun, romantic, or festive

6. Shareable on All Channels #

One link that works everywhere.

• Share on Instagram bio, Stories, WhatsApp, WeChat, LINE, Facebook, Telegram, and more
• Booking experience optimized for mobile—guests can book in seconds
• Works perfectly even on messaging apps where your followers are most active

7. Chat Campaign Manager for Promotion #

Promote your event directly in your guests’ favorite apps.

• Use Bistrochat’s Chat Campaign Manager to send event announcements and reminders
• Reach guests on WhatsApp, LINE, Telegram, WeChat, Zalo, and more
• Schedule campaigns in advance or trigger them based on guest tags (e.g., wine lovers, VIPs)
• Measure open rates, click-throughs, and conversion to bookings

8. Guest Options & Upsells #

Personalize and maximize every booking.

• Offer menu choices (e.g., Menu A, Menu B)
• Let guests choose for themselves or for the whole party
• Add optional or mandatory add-ons like:
  • Free-flow packages
  • Wine pairing
  • Birthday dessert
• Capture preferences in advance to help kitchen prep and upsell effectively

9. CRM Integration #

Build long-term relationships, not one-off bookings.

• Event bookings are linked to guest profiles
• Automatically update tags, preferences, and spend history
• Re-target guests later with similar events or campaigns

10. Internal Tools for Service Flow #

Your team, always in sync.

• Real-time alerts on new bookings or cancellations
• View guest tags, preferences, and upsells at a glance
• Export guest lists with all details for the kitchen and floor team

11. Post-Event Performance Tracking #

Turn events into insights.

• Know which platforms generated the most bookings
• Track total revenue, average spend per guest, and no-show rates
• Learn and iterate for even better future events

Why This Matters for Restaurants #

💡 Built for Hospitality, Not Ticketing #

Unlike generic event software, Bistrochat’s system understands the nuances of seating flow, cover pacing, menu choices, and guest expectations in restaurants.

📲 Designed for Chat-First Commerce #

Consumers now discover and book directly from messaging platforms. Bistrochat’s event links are optimized for WhatsApp, LINE, WeChat, and Instagram, so you never lose a booking opportunity.

💰 Maximize Revenue & Reduce No-Shows #

Prepayment reduces no-shows. Upsells increase ticket value. Smart pacing ensures your kitchen doesn’t get slammed. It’s restaurant revenue management, reimagined for events.

Use Cases from Real Bistrochat Clients #

• Hong Kong: A modern Cantonese concept runs recurring monthly chef takeovers with secret links for VIPs
• Bangkok: A rooftop bar fills Saturday gin pairings by promoting the event on LINE and offering free-flow upgrades
• Singapore: A restaurant uses AI to instantly publish multilingual event pages for festive menus

Ready to Fill Every Seat at Your Next Event? #

Whether you're hosting a soft opening, product launch, seasonal tasting, or weekend brunch series, Bistrochat’s Event Management System lets you do it all—faster, easier, and more profitably.

👉 Book a free demo and see how it works for your venue.